Annual subscription billing is an automated payment process in which your annual subscription fee is charged to your credit or debit card on file with JobFlo. Annual subscription payments give you 2 free months of service per year.


When is my card charged?

  • If your JobFlo Trial has already ended, your card will be charged as soon as you click the Upgrade button and complete the input screens. This then becomes your annual anniversary date when your card will be charged in subsequent years. As an example: if you upgrade on January 19, your anniversary date and subsequent annual charges will be on January 19 of subsequent years. 
  • If your 15-day JobFlo Trial has not ended, we authorize your card immediately and give you access to all the features of the plan you just purchased - including the ability to post more jobs. We then wait until the 15 days are past to charge your card. As an example: if you sign up for a JobFlo Trial on January 4 and then upgrade to JobFlo Pro on January 12, we immediately authorize your card and enable the JobFlo Pro features including the ability to post up to 25 Active jobs. However, we don't charge your card until January 19. This (January 19) then becomes your annual anniversary date when your card will be charged in subsequent yearss. 


What time period does each payment cover?

Each payment covers the year until the next annual anniversary date. As an example: the payment of January 19, 2018 covers the period from January 19, 2018 through January 18; 2019.


What does "automated payment" mean?

As long as your JobFlo subscription is active, JobFlo charges your card on file on the annual anniversary date. You do not receive an invoice. You do not have to authorize the payment each year.


Will I get a receipt each time an annual subscription charge is made?

No, you will not receive a receipt. You can see your payments in your JobFlo account by clicking Your Account (upper right), then View Payment History (bottom left).


What happens if my debit card does not have funds to pay the subscription fee on the anniversary date?

Your JobFlo account will display a message similar to below and you will not have access to the Project Dashboard. Your account will continue to receive applicants for Active jobs, however.

We will automatically attempt to charge your card every 3 days until there are sufficient funds to pay the fee. You can instead enter a new card to immediately regain full access to JobFlo.


If I don't make the payment on my annual anniversary date, but make that payment at a later date, does my anniversary date change to the date I made the late payment?

No, your anniversary date does not change. As an example: we attempt to charge your card on the anniversary date of August 7, but the charge is denied. We retry every 3 days and are finally able to complete the charge on August 28. The payment on August 28 was for the period of August 7 this year through August 6 of the next year. Your anniversary date date remains the 7th of the month this year and your next charge date will be August 7 next year.


How can I avoid a future payment if I plan to not use JobFlo for a period of time?

You can cancel your JobFlo subscription any time, then upgrade to a new JobFlo subscription when you are ready to fully use JobFlo again.

https://jobflo.freshdesk.com/support/solutions/articles/1000265171


Can I get a refund for an unused portion of my annual subscription?

Annual subscription payments are not refundable. We may consider a refund in extraordinary circumstances.



How does monthly subscription billing work?